Refund Policy

Chameleon by Next Gen Smart Case© takes pride in the quality of our products. If for any reason you receive a damaged or defective item, we are happy to offer a refund or replacement.

Eligibility for Refunds
We only accept returns for items that are defective or damaged. To be eligible for a refund, the product must:

  • Be in its original packaging
  • Have been received within the last 14 days

How to Request a Refund
To initiate a refund, please contact us through the contact form on our website with details of the defect or damage, along with a photo of the item. Once approved, we will process the refund to your original payment method within 5-7 business days.

Non-Returnable Items
Items that are not damaged or defective are not eligible for a refund.